I’d like to discuss the varying needs of each iPhone model and emphasize their function as miniature computers. It’s essential to educate people on how these devices operate and what potential damages they may encounter. Our goal is to equip customers with knowledge about their iPhones and how we can help them navigate any issues they may face. I also want to be able to talk about carrier upgrades and how you get the most credit when you have a flawless iPhone and we can make you get the full credit amount and most the times its worth the repair.